Complaints Investigation
Overview
ORS has a dedicated team offering a quality bespoke branded service. In today’s market, complaints are on the increase with more policyholders disputing a rejected claim than ever before.
The vast majority of complaints relate to an adverse decision on a claim.
As part of our service we can offer specialist complaint adjudicators with experience of working in both direct and re-insurance environments who will work on or off site depending on your needs.
Claims adjudicators have extensive knowledge of the following product lines:
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Life
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Critical illness
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T.P.D.
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W.O.P
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Disability Insurance
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P.M.I.
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L.T.C.
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Impaired annuity
Benefits
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Releases valuable resource
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Provides a risk assured service
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Independent & impartial
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Cases dealt with at any location