Complaints Investigation
Overview
In today's market complaints are on the increase with more and more applicant's wanting to know the reason for the underwriter's decision. Also reassurers are no longer automatically supporting underwriter’s decisions and may refuse to accept liability under "ngligent underwriting" clauses in treaties.
ORS can provide an independent and impartial assessment of the underwriter’s decision with the use of our extensive team of professional and experienced underwriters.
Benefits
- Completely independent and impartial
- Cases handled either on or off-site
- Can potentially secure alternative terms before a claim is made
- Can liase between insurer and reassurer