Full File Claim Reviews
Overview
Good summaries of the claims history is vital for effective management. Justification for a decision should be evident with a future management plan documented. Files in good order will assist with productivity and promote consistent claims management across the portfolio. ORS provide a comprehensive review of your claims portfolio offering guidance and support to the team throughout the review of each file.
Benefits
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Assist in the management of complaints
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Assist in the presentation for cases referred to Senior Management or FOS
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Reduces time in locating relevant documentation
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Good order reduces errors